The Fine Print.
Mostly Music exists because we are passionate about supporting local music and the musicians who bring the good stuff. We are not paid to do what we do and we don’t make money doing it, so if we are slightly delayed in getting back to you, or uploading something, just know that we’ll get to it as soon as we can and we mean well. We have day jobs and children – the usual adulting stuff that sometimes gets in the way of good intentions.
We also want to point out that we reserve the right to not publish anything on the Gig Guide that is obviously not adding to the local music scene in Kāpiti and Horowhenua. We are working towards a common goal, so we’re not here to make anyone’s life difficult – we just want to protect what is truly local for our music community. If it doesn’t make sense for Kāpiti or Horowhenua we’ll just whistle quietly, turn our heads the other way and pretend it never happened. No drama, eh?
Refund & Cancellation Policy.
We understand that plans can change, and unexpected things can happen. It’s called… Life Happens! Please read our refund and cancellation policy carefully before purchasing your ticket.
1. If the Event is Cancelled or Postponed (by Mostly Music)
If we need to cancel the event for any reason, all ticket holders will receive a full refund to the original payment method.
If the event is postponed, your ticket will be valid for the rescheduled date. If you cannot attend the new date, you may request a full refund within 7 days of the postponement announcement.
2. If You Can No Longer Attend
Tickets are non-refundable if you are unable to attend due to change of plans, illness, travel issues, or other personal circumstances.
However, tickets are transferable — if you can't make it, you're welcome to give your ticket to a friend. Just make sure they bring a copy of your ticket or order confirmation to the event.
In exceptional circumstances (e.g. medical emergencies), please contact us at hello@mostlymusic.nz — we may be able to help, but cannot guarantee refunds.
3. Weather (for outdoor events)
If the event is outdoors and weather-dependent, a contingency plan will be in place. If severe weather causes a cancellation, a full refund will be issued or the event will be rescheduled.